{"id":14553,"date":"2026-08-14T08:44:23","date_gmt":"2026-08-14T06:44:23","guid":{"rendered":"https:\/\/skill-full.com\/?page_id=14553"},"modified":"2026-08-14T08:49:36","modified_gmt":"2026-08-14T06:49:36","slug":"omgaan-met-kritiek","status":"publish","type":"page","link":"https:\/\/skill-full.com\/nl\/gesprekstrainingen\/omgaan-met-kritiek\/","title":{"rendered":"Omgaan met kritiek"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14553\" class=\"elementor elementor-14553\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d23edb e-flex e-con-boxed e-con e-parent\" data-id=\"9d23edb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0c4caf elementor-widget elementor-widget-spacer\" data-id=\"d0c4caf\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e7a367 e-flex e-con-boxed e-con e-parent\" data-id=\"2e7a367\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d9c5330 e-con-full e-flex e-con e-child\" data-id=\"d9c5330\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-0c6ea4f e-con-full e-flex e-con e-child\" data-id=\"0c6ea4f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9875d05 elementor-widget elementor-widget-heading\" data-id=\"9875d05\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Omgaan met kritiek die je raakt: van in de verdediging naar iets doen met feedback<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c7befe elementor-widget elementor-widget-text-editor\" data-id=\"2c7befe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIemand geeft je kritiek en het raakt je meteen. Je voelt je aangevallen, schiet in de verdediging of klapt dicht. Dat is een natuurlijke reactie, maar hij helpt je niet. Leer hoe je rustig blijft, de bruikbare kern uit kritiek haalt en er iets mee doet, ook als het even pijn doet. Hieronder lees je hoe en hoe teams het oefenen.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aeb0caf e-con-full e-flex e-con e-child\" data-id=\"aeb0caf\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32214ef elementor-widget elementor-widget-button\" data-id=\"32214ef\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/skill-full.com\/nl\/demo-pagina-voor-onze-producten-skillfull\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demo aanvragen<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7219a31 elementor-widget elementor-widget-button\" data-id=\"7219a31\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#lees-meer\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Lees verder<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc39c4d elementor-widget elementor-widget-text-editor\" data-id=\"cc39c4d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In te zetten voor je hele team \u00b7 in elke taal \u00b7 vrijblijvende demo<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b874697 e-con-full e-flex e-con e-child\" data-id=\"b874697\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59921e8 elementor-widget elementor-widget-image\" data-id=\"59921e8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/skill-full.com\/wp-content\/uploads\/2026\/08\/omgaan-met-kritiek-oefen-je-gespreksvaardigheden.webp\" class=\"attachment-large size-large wp-image-14561\" alt=\"omgaan met kritiek - oefen je gespreksvaardigheden\" srcset=\"https:\/\/skill-full.com\/wp-content\/uploads\/2026\/08\/omgaan-met-kritiek-oefen-je-gespreksvaardigheden.webp 600w, https:\/\/skill-full.com\/wp-content\/uploads\/2026\/08\/omgaan-met-kritiek-oefen-je-gespreksvaardigheden-300x300.webp 300w, https:\/\/skill-full.com\/wp-content\/uploads\/2026\/08\/omgaan-met-kritiek-oefen-je-gespreksvaardigheden-150x150.webp 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-02b93c4 e-flex e-con-boxed e-con e-parent\" data-id=\"02b93c4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43183ac elementor-widget elementor-widget-spacer\" data-id=\"43183ac\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44302ad e-flex e-con-boxed e-con e-parent\" data-id=\"44302ad\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4893d95 elementor-widget elementor-widget-spacer\" data-id=\"4893d95\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-abbefd4 e-flex e-con-boxed e-con e-parent\" data-id=\"abbefd4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8da40f7 e-con-full e-flex e-con e-child\" data-id=\"8da40f7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c7f2de elementor-widget elementor-widget-text-editor\" data-id=\"6c7f2de\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 id=\"lees-meer\"><strong>Je brein leest kritiek als een aanval en daar kun je omheen<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-031d5c0 elementor-widget elementor-widget-text-editor\" data-id=\"031d5c0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kritiek voelt als een bedreiging, en dat is geen zwakte: je brein is er letterlijk op gebouwd. In de oertijd betekende afwijzing door de groep gevaar, dus schiet je nog steeds in vechten, vluchten of bevriezen zodra iemand iets kritisch zegt. Dat verklaart waarom \u00e9\u00e9n kritische opmerking dagenlang blijft hangen, terwijl een compliment zo vergeten is. Je kunt die eerste reactie niet uitzetten, maar je kunt wel leren wat je er\u00f3na doet: even ademen, luisteren en de bruikbare kern eruit halen. En dat is te oefenen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b049288 e-con-full e-flex e-con e-child\" data-id=\"b049288\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca72126 elementor-widget elementor-widget-html\" data-id=\"ca72126\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n.postpone { background: rgba(255,255,255,.04); border: 1px solid rgba(255,255,255,.1); border-radius: 16px; padding: 22px 22px 20px; }\n.postpone__head { display: flex; align-items: center; justify-content: space-between; font-family: 'Poppins', sans-serif; font-weight: 600; font-size: 12.5px; letter-spacing: .1em; text-transform: uppercase; color: #9C9B93; margin-bottom: 14px; }\n.postpone__head span:last-child { color: #6F6E67; letter-spacing: 0; text-transform: none; font-weight: 500; }\n.postpone__row { display: grid; grid-template-columns: 30px 1fr auto; align-items: center; gap: 12px; padding: 13px 14px; border-radius: 12px; background: rgba(255,255,255,.05); margin-bottom: 8px; }\n.postpone__row:last-child { margin-bottom: 0; }\n.postpone__row .d { font-family: 'Poppins', sans-serif; font-weight: 700; font-size: 11.5px; text-transform: uppercase; color: #9C9B93; }\n.postpone__row .t { font-size: 14.5px; color: #D6D5CE; }\n.postpone__row .m { font-size: 12.5px; font-family: 'Poppins', sans-serif; font-weight: 600; color: #8B8A82; white-space: nowrap; display: inline-flex; align-items: center; gap: 5px; }\n.postpone__row .m svg { width: 13px; height: 13px; }\n.postpone__row.is-now { background: rgba(241,82,27,.16); border: 1px solid rgba(241,82,27,.42); }\n.postpone__row.is-now .t { color: #fff; font-weight: 600; }\n.postpone__row.is-now .m { color: #FBC0A6; }\n.postpone__row.is-ghost { opacity: .38; }\n<\/style>\n<div class=\"postpone\">\n  <div class=\"postpone__head\">\n    <span>Jouw week<\/span>\n    <span>nog niet gedaan<\/span>\n  <\/div>\n  <div class=\"postpone__row\">\n    <span class=\"d\">ma<\/span>\n    <span class=\"t\">Omgaan met kritiek oefenen met Jennifer<\/span>\n    <span class=\"m\">verzet <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n  <\/div>\n  <div class=\"postpone__row\">\n    <span class=\"d\">di<\/span>\n    <span class=\"t\">Omgaan met kritiek oefenen met Jennifer<\/span>\n    <span class=\"m\">verzet <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n  <\/div>\n  <div class=\"postpone__row\">\n    <span class=\"d\">wo<\/span>\n    <span class=\"t\">Omgaan met kritiek oefenen met Jennifer<\/span>\n    <span class=\"m\">verzet <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n  <\/div>\n  <div class=\"postpone__row is-now\">\n    <span class=\"d\">do<\/span>\n    <span class=\"t\">Omgaan met kritiek oefenen met Jennifer<\/span>\n    <span class=\"m\">vandaag?<\/span>\n  <\/div>\n  <div class=\"postpone__row is-ghost\">\n    <span class=\"d\">vr<\/span>\n    <span class=\"t\">Omgaan met kritiek oefenen met Jennifer<\/span>\n    <span class=\"m\">\u2026<\/span>\n  <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c04732d e-flex e-con-boxed e-con e-parent\" data-id=\"c04732d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-587abb6 elementor-widget elementor-widget-spacer\" data-id=\"587abb6\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f5b8779 e-flex e-con-boxed e-con e-parent\" data-id=\"f5b8779\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-51644bf e-con-full e-flex e-con e-child\" data-id=\"51644bf\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9443b2b elementor-widget elementor-widget-spacer\" data-id=\"9443b2b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-deb772e elementor-widget elementor-widget-text-editor\" data-id=\"deb772e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Zo ga je om met kritiek die je raakt<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-603bdf6 elementor-widget elementor-widget-text-editor\" data-id=\"603bdf6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Goed omgaan met kritiek betekent niet dat het je koud laat, maar dat je je eerste reactie niet laat bepalen wat je doet. In deze challenge oefen je dat met het 4G\/SBI-model en feedforward als bril: je leert kritiek ontleden in concreet gedrag en effect, het losmaken van je persoon, doorvragen naar wat de ander precies bedoelt en het ombuigen naar een concrete volgende stap.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93164d8 elementor-widget elementor-widget-spacer\" data-id=\"93164d8\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e09ee4 e-con-full e-flex e-con e-child\" data-id=\"7e09ee4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24761b9 elementor-widget elementor-widget-text-editor\" data-id=\"24761b9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>01. De setting: weet wat je rol is<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e47906 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0e47906\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-933c686 e-grid e-con-full e-con e-child\" data-id=\"933c686\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a819e86 elementor-position-left e-transform elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"a819e86\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/skill-full.com\/wp-content\/uploads\/2026\/05\/number-1.png\" class=\"attachment-full size-full wp-image-13226\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Herken je eerste reactie<\/h3><p class=\"elementor-image-box-description\">Voel je jezelf verstijven, boos worden of dichtklappen? Dat is je oerbrein, niet de feiten. Alleen al het herkennen van die reactie geeft je de ruimte om n\u00edet meteen mee te gaan met de verdediging.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ed7877 elementor-position-left e-transform elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"5ed7877\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/skill-full.com\/wp-content\/uploads\/2026\/05\/two.png\" class=\"attachment-full size-full wp-image-13223\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Scheid de boodschap van je persoon<\/h3><p class=\"elementor-image-box-description\">Kritiek gaat bijna altijd over gedrag, een prestatie of een keuze .Niet over wie je bent. \"Je presentatie was lastig te volgen\" is iets anders dan \"ik ben waardeloos\". Leer dat onderscheid maken, dan raakt kritiek je minder hard.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2635b7 elementor-position-left e-transform elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"d2635b7\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/skill-full.com\/wp-content\/uploads\/2026\/05\/number-3.png\" class=\"attachment-full size-full wp-image-13220\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Vraag door naar het concrete (SBI)<\/h3><p class=\"elementor-image-box-description\">Vage kritiek (\"het was niet goed\") kun je nergens op vastpakken. Vraag naar de situatie, het gedrag en het effect: \"Wat merkte je precies? Waar liep je op vast?\" Zo maak je een verwijt bruikbaar.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72c49bb elementor-position-left e-transform elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"72c49bb\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/skill-full.com\/wp-content\/uploads\/2026\/06\/number-4.png\" class=\"attachment-full size-full wp-image-13683\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Buig het om naar een volgende stap (feedforward)<\/h3><p class=\"elementor-image-box-description\">Kritiek gaat over wat er gebeurd is, maar jij kijkt vooruit. \"Wat zou volgens jou de volgende keer beter werken?\" Zo haal je uit een vervelend moment iets waar je echt mee verder kunt.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b846d1 e-con-full e-flex e-con e-child\" data-id=\"4b846d1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91c4e27 elementor-widget elementor-widget-text-editor\" data-id=\"91c4e27\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>02. De valkuilen die op de loer liggen<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5acf900 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5acf900\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-194df3d e-grid e-con-full e-con e-child\" data-id=\"194df3d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74742c7 e-transform elementor-widget elementor-widget-text-editor\" data-id=\"74742c7\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Je schiet in de verdediging<\/h4>\nNog voordat de ander is uitgesproken, ben je jezelf aan het verdedigen. Je oefent om eerst te luisteren en te laten bezinken, voordat je reageert.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f45757d e-transform elementor-widget elementor-widget-text-editor\" data-id=\"f45757d\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Je maakt het persoonlijk<\/h4>\nJe vertaalt &#8220;dit ging niet goed&#8221; meteen naar &#8220;ik ben niet goed genoeg&#8221;. Je oefent om de kritiek los te maken van je zelfbeeld, zodat je er nuchter naar kunt kijken.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f613bdc e-transform elementor-widget elementor-widget-text-editor\" data-id=\"f613bdc\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Je wijst het meteen af of slikt het meteen<\/h4>\nOf je duwt de kritiek helemaal weg, of je neemt &#8216;m klakkeloos over. Je oefent om ertussenin te gaan zitten: serieus onderzoeken wat klopt, en wat niet.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f710bdf e-con-full e-flex e-con e-child\" data-id=\"f710bdf\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6e8eea elementor-widget elementor-widget-text-editor\" data-id=\"c6e8eea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>03. Simpele dingen die werken<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79c1c19 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"79c1c19\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-626e983 e-con-full e-flex e-con e-child\" data-id=\"626e983\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-02c655c elementor-pagination-type-progressbar elementor-widget elementor-widget-n-carousel\" data-id=\"02c655c\" data-element_type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;aa70148&quot;},{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;98e5af9&quot;},{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;c484026&quot;},{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;256ca46&quot;}],&quot;pagination&quot;:&quot;progressbar&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carrousel\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 van 4\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4404e30 e-flex e-con-boxed e-con e-child\" data-id=\"4404e30\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a95eed elementor-widget elementor-widget-text-editor\" data-id=\"6a95eed\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<strong>Even ruimte nemen\n<\/strong><\/br>&#8220;Dank je dat je dit zegt. Ik laat het even op me inwerken en kom er zo op terug.&#8221;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 van 4\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-638a0c3 e-flex e-con-boxed e-con e-child\" data-id=\"638a0c3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ce2448 elementor-widget elementor-widget-text-editor\" data-id=\"1ce2448\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<strong>Doorvragen naar het concrete<\/strong><\/br>\n&#8220;Kun je een voorbeeld geven van waar het misging? Dan snap ik beter wat je bedoelt.&#8221;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 van 4\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f477c69 e-flex e-con-boxed e-con e-child\" data-id=\"f477c69\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-730da97 elementor-widget elementor-widget-text-editor\" data-id=\"730da97\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<strong>Vooruitkijken\n<\/strong><\/br>\n\n&#8220;Wat zou voor jou de volgende keer het verschil maken?&#8221;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"4\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 van 4\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75a9932 e-flex e-con-boxed e-con e-child\" data-id=\"75a9932\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e26be2 elementor-widget elementor-widget-text-editor\" data-id=\"3e26be2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<strong>De kern erkennen\n<\/strong>&#8220;Je hebt gelijk dat het rommelig overkwam. Dat zie ik nu ook.&#8221;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f93bad1 e-flex e-con-boxed e-con e-parent\" data-id=\"f93bad1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8353d5 elementor-widget elementor-widget-spacer\" data-id=\"f8353d5\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7dab9ec elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"7dab9ec\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1f4a19 elementor-widget elementor-widget-spacer\" data-id=\"b1f4a19\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2b5b5c e-flex e-con-boxed e-con e-parent\" data-id=\"c2b5b5c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c7274a0 e-con-full e-flex e-con e-child\" data-id=\"c7274a0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fb4c99 elementor-widget elementor-widget-text-editor\" data-id=\"2fb4c99\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efcbff8 elementor-widget elementor-widget-text-editor\" data-id=\"efcbff8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>opmerking blijft langer hangen dan 10 complimenten<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cb7dab3 e-con-full e-flex e-con e-child\" data-id=\"cb7dab3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a445bd3 elementor-widget elementor-widget-text-editor\" data-id=\"a445bd3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Je brein slurpt negatieve informatie op als een spons en vergroot die uit: \u00e9\u00e9n kritische opmerking herhaal je een week later nog woord voor woord, terwijl een compliment allang vervlogen is. Dat is geen onzekerheid, maar hoe je brein is gebouwd. Wie dat weet, kan de eerste reactie herkennen en er bewust omheen werken en de kritiek gebruiken in plaats van erdoor overspoeld te worden.<\/p><p><em><strong>Bron<\/strong>: gebaseerd op onderzoek naar negativity bias, o.a. via Tijdwinst.com\/Assertief.nl.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cfe6e4c elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"cfe6e4c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3408db8 elementor-widget elementor-widget-spacer\" data-id=\"3408db8\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e15da5 e-flex e-con-boxed e-con e-parent\" data-id=\"5e15da5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc0a142 elementor-widget elementor-widget-spacer\" data-id=\"fc0a142\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca272df e-flex e-con-boxed e-con e-parent\" data-id=\"ca272df\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c961ee8 e-con-full e-flex e-con e-child\" data-id=\"c961ee8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9ca35a elementor-widget elementor-widget-text-editor\" data-id=\"d9ca35a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>HET TRAJECT<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb59c3f elementor-widget elementor-widget-text-editor\" data-id=\"bb59c3f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Situatie specifiek<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b630c5f elementor-widget elementor-widget-text-editor\" data-id=\"b630c5f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tEr is geen vaste aanpak die voor iedereen hetzelfde is. Omgaan met kritiek is flu\u00efde en vraagt juist om maatwerk per situatie. Dat kan nu door middel van AI. De training begint met data uit de intake, zodat de trainer echt weet wat er bij jouw team speelt: bij welke kritiek mensen dichtklappen, waar ze in de verdediging schieten en waar feedback blijft liggen omdat het te hard binnenkomt. Vanaf daar worden de oefenscenario&#8217;s opgebouwd die deelnemers kunnen spelen met de AI avatars.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ab7f2c e-flex e-con-boxed e-con e-child\" data-id=\"4ab7f2c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ee9bb67 e-con-full e-flex e-con e-child\" data-id=\"ee9bb67\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8587881 elementor-widget elementor-widget-text-editor\" data-id=\"8587881\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Basistraject \u2022 3 maanden<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b5f320c e-con-full e-flex e-con e-child\" data-id=\"b5f320c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-caa435e elementor-widget elementor-widget-text-editor\" data-id=\"caa435e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Add on \u2022 doorlopend oefenen<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dfff8a1 e-con-full e-flex e-con e-child\" data-id=\"dfff8a1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-a36adee e-con-full e-flex e-con e-child\" data-id=\"a36adee\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-dd620f7 e-con-full e-flex e-con e-child\" data-id=\"dd620f7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3165eaf elementor-widget elementor-widget-text-editor\" data-id=\"3165eaf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Intake door onze AI-coach<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e437f65 elementor-widget elementor-widget-text-editor\" data-id=\"e437f65\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<em>Voorafgaand aan de training maak je kennis met Jennifer.<\/em><\/br>\n\nIn dit gesprek neemt Jennifer samen met jou door wat je in de training gaat doen en wat je wilt bereiken. Wat daaruit komt, is voor iedereen anders en vormt de basis van een leerpad dat bij jou past. Zo weet de trainer op voorhand waar de nadruk moet liggen om deze training voor jou te laten slagen. En je ontdekt meteen hoe het is om met een digitale coach in gesprek te zijn ;).\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a060776 elementor-widget elementor-widget-text-editor\" data-id=\"a060776\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tJennifer past zich aan \u2022 jouw persoonlijke begeleider\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-08c0a91 e-con-full e-flex e-con e-child\" data-id=\"08c0a91\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e82350 elementor-widget elementor-widget-html\" data-id=\"4e82350\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n  :root {\n    --jaccent: #54B030;\n    --jaccent-700: #3C8420;\n    --font-display: 'Poppins', system-ui, sans-serif;\n    --font-body: 'Figtree', system-ui, sans-serif;\n  }\n  .jenchat { max-width: 100%; }\n  .jenhead {\n    display: flex; align-items: center; gap: 12px;\n    margin-bottom: 14px;\n  }\n  .jenhead__avatar {\n    width: 52px; height: 52px; border-radius: 50%;\n    object-fit: cover; flex: none;\n    border: 2px solid var(--jaccent);\n    background: rgba(255,255,255,.06);\n  }\n  .jenhead__meta { display: grid; gap: 2px; }\n  .jenhead__name {\n    font-family: var(--font-display); font-weight: 700;\n    font-size: 15px; color: #EDECE6; line-height: 1.1;\n  }\n  .jenhead__role {\n    font-family: var(--font-display); font-weight: 600;\n    font-size: 10.5px; letter-spacing: .05em; text-transform: uppercase;\n    color: var(--jaccent);\n    display: inline-flex; align-items: center; gap: 6px;\n  }\n  .jenhead__role::before {\n    content: \"\"; width: 7px; height: 7px; border-radius: 50%;\n    background: var(--jaccent); display: inline-block;\n  }\n  .ichat {\n    background: rgba(255,255,255,.04);\n    border: 1px solid rgba(255,255,255,.1);\n    border-radius: 16px; padding: 18px;\n    display: grid; gap: 12px;\n    max-height: 320px; overflow-y: auto;\n  }\n  .ichat .bub { max-width: 86%; padding: 12px 16px; border-radius: 16px; font-size: 15px; line-height: 1.45; }\n  .ichat .bub--coach { background: rgba(255,255,255,.1); color: #EDECE6; border-bottom-left-radius: 5px; justify-self: start; }\n  .ichat .bub--you { background: var(--jaccent); color: #fff; border-bottom-right-radius: 5px; justify-self: end; }\n  .ichat .who { font-family: var(--font-display); font-weight: 700; font-size: 10.5px; letter-spacing: .05em; text-transform: uppercase; opacity: .6; margin-bottom: 5px; display: block; }\n  .ichat .typing { display: inline-flex; gap: 4px; align-items: center; padding: 14px 16px; }\n  .ichat .typing i { width: 7px; height: 7px; border-radius: 50%; background: rgba(255,255,255,.5); }\n  @media (prefers-reduced-motion: no-preference) {\n    .ichat .typing i { animation: blink 1.4s infinite both; }\n    .ichat .typing i:nth-child(2) { animation-delay: .2s; }\n    .ichat .typing i:nth-child(3) { animation-delay: .4s; }\n  }\n  @keyframes blink { 0%, 60%, 100% { opacity: .3; } 30% { opacity: 1; } }\n  .jenform { display: flex; gap: 8px; margin-top: 14px; }\n  .jenform input {\n    flex: 1; min-width: 0;\n    background: rgba(255,255,255,.08);\n    border: 1px solid rgba(255,255,255,.14);\n    border-radius: 999px; padding: 11px 18px;\n    color: #fff; font-family: var(--font-body); font-size: 15px;\n  }\n  .jenform input::placeholder { color: #8B8A82; }\n  .jenform input:focus { outline: none; border-color: var(--jaccent); background: rgba(255,255,255,.12); }\n  .jenform button {\n    flex: none; width: 46px; border: 0; border-radius: 999px;\n    background: var(--jaccent); color: #fff; cursor: pointer;\n    display: grid; place-items: center; transition: background .15s ease;\n  }\n  .jenform button:hover { background: var(--jaccent-700); }\n  .jenform button svg { width: 19px; height: 19px; }\n  .jenhint { margin-top: 11px; font-size: 13px; color: #9C9B93; }\n  .jenhint a { color: #9FE07F; font-weight: 600; }\n<\/style>\n\n<div class=\"jenchat\">\n  <div class=\"jenhead\">\n    <img decoding=\"async\" class=\"jenhead__avatar\" src=\"https:\/\/skill-full.com\/wp-content\/uploads\/2026\/07\/p_f_jennifer_new.png\" alt=\"Jennifer, de AI-coach van SkillFull\" \/>\n    <div class=\"jenhead__meta\">\n      <span class=\"jenhead__name\">Jennifer<\/span>\n      <span class=\"jenhead__role\">Intake door onze AI-coach<\/span>\n    <\/div>\n  <\/div>\n  <div class=\"ichat\" id=\"jenLog3\">\n    <div class=\"bub bub--coach\">\n      <span class=\"who\">Jennifer<\/span>\n      Welke kritiek kwam laatst hard bij je binnen? Vertel kort waar het over ging, dan bouwen we de oefening daaromheen.\n    <\/div>\n  <\/div>\n  <form class=\"jenform\" id=\"jenForm3\" autocomplete=\"off\" onsubmit=\"return false\">\n    <input id=\"jenInput3\" type=\"text\" placeholder=\"Typ je antwoord aan Jennifer\u2026\" aria-label=\"Je antwoord aan Jennifer\" \/>\n    <button type=\"submit\" aria-label=\"Versturen\">\n      <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg>\n    <\/button>\n  <\/form>\n<\/div>\n\n<script>\n(function () {\n  const form  = document.getElementById('jenForm3');\n  if (!form) return;\n  const log   = document.getElementById('jenLog3');\n  const input = document.getElementById('jenInput3');\n  const replies = [\n    \"Herkenbaar. En wat deed jij op dat moment: schoot je in de verdediging, klapte je dicht, of liet je het van je afglijden?\",\n    \"Goed dat je dat ziet. Dan oefenen we om je eerste reactie te herkennen en de kritiek los te maken van je persoon, voordat je reageert. Wat zou je kunnen zeggen om even ruimte te nemen?\",\n    \"Sterk, zo geef je jezelf de tijd om na te denken. Laten we het uitproberen. Ik speel iemand die je scherpe kritiek geeft, begin jij maar.\"\n  ];\n  let turn = 0, done = false;\n  function add(text, who) {\n    const b = document.createElement('div');\n    b.className = 'bub ' + (who === 'you' ? 'bub--you' : 'bub--coach');\n    const s = document.createElement('span');\n    s.className = 'who';\n    s.textContent = who === 'you' ? 'Jij' : 'Jennifer';\n    b.appendChild(s);\n    b.appendChild(document.createTextNode(text));\n    log.appendChild(b);\n    log.scrollTop = log.scrollHeight;\n  }\n  function typing(on) {\n    let t = log.querySelector('.typing');\n    if (on && !t) { t = document.createElement('div'); t.className = 'typing bub bub--coach'; t.innerHTML = '<i><\/i><i><\/i><i><\/i>'; log.appendChild(t); }\n    else if (!on && t) { t.remove(); }\n    log.scrollTop = log.scrollHeight;\n  }\n  form.addEventListener('submit', function (e) {\n    e.preventDefault();\n    const v = input.value.trim();\n    if (!v || done) return;\n    add(v, 'you'); input.value = ''; input.focus();\n    typing(true);\n    setTimeout(function () {\n      typing(false);\n      add(replies[turn], 'coach');\n      turn++;\n      if (turn >= replies.length) {\n        done = true;\n        input.disabled = true; input.placeholder = 'Klaar om te oefenen?';\n        const cta = document.createElement('div');\n        cta.className = 'jenhint';\n        cta.innerHTML = 'Zo voelt het in het echt. <a href=\"https:\/\/skill-full.com\/schedule-a-demo\/\">Plan een demo voor je team \\u2192<\/a>';\n        form.insertAdjacentElement('afterend', cta);\n      }\n    }, 1000);\n  });\n})();\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0b9efa2 e-grid e-con-full e-con e-child\" data-id=\"0b9efa2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-614f9af elementor-flip-box--direction-right elementor-flip-box--effect-flip elementor-widget elementor-widget-flip-box\" data-id=\"614f9af\" data-element_type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper elementor-view-default\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tFASE 1: Bewustwording\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\tJe ontdekt hoe je nu op kritiek reageert.\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tIn de intake kijken we wat jij doet als kritiek je raakt. Verdedigen, ontwijken of dichtklappen. Je stelt je leerdoel, oefent voor het eerst met TALKS en bespreekt met een coach welke kritiek voor jou het hardst binnenkomt.\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-253eb31 elementor-flip-box--direction-right elementor-flip-box--effect-flip elementor-widget elementor-widget-flip-box\" data-id=\"253eb31\" data-element_type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper elementor-view-default\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tFASE 2: Oefenen\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\tJe oefent het ontvangen zelf.\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tJe oefent met avatars die kritiek verschillend brengen: de een direct, de ander vaag, weer een ander onterecht scherp. Zo leer je niet \u00e9\u00e9n perfecte reactie, maar hoe je rustig blijft en de bruikbare kern eruit haalt, hoe het ook gebracht wordt.\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4f34db elementor-flip-box--direction-right elementor-flip-box--effect-flip elementor-widget elementor-widget-flip-box\" data-id=\"e4f34db\" data-element_type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper elementor-view-default\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tFASE 3: Toepassen\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\tJe neemt het mee naar een echt moment.\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tJe past het toe wanneer je in het echt kritiek krijgt en kijkt terug op wat werkte. Waar bleef je rustig? Waar schoot je toch in de verdediging? Die inzichten vormen de basis voor je evaluatie.\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a90022 elementor-flip-box--direction-right elementor-flip-box--effect-flip elementor-widget elementor-widget-flip-box\" data-id=\"6a90022\" data-element_type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper elementor-view-default\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tAdd-on \u00b7 Doorlopend: Blijven oefenen\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\tOok daarna blijf je oefenen.\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tMet een TALKS-abonnement blijf je oefenen met korte challenges rond feedback geven, vragen en ontvangen. Handig rond beoordelingsgesprekken of een moment waarop je weet dat er kritiek komt.\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-426e408 e-con-full e-flex e-con e-child\" data-id=\"426e408\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cbd649f elementor-widget elementor-widget-text-editor\" data-id=\"cbd649f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIn drie dagen stonden we voor een fraudeteam van de Belastingdienst en voor een zaal studenten aan het Rotterdam Mainport Institute. Twee werelden, dezelfde reactie: waarom oefenen we dit soort gesprekken niet veel vaker?\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5bfe42 elementor-widget elementor-widget-spacer\" data-id=\"e5bfe42\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b6c24cc e-flex e-con-boxed e-con e-parent\" data-id=\"b6c24cc\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-299f37f elementor-widget elementor-widget-spacer\" data-id=\"299f37f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-445226d e-flex e-con-boxed e-con e-parent\" data-id=\"445226d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d46894f e-con-full e-flex e-con e-child\" data-id=\"d46894f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36019a5 elementor-widget elementor-widget-text-editor\" data-id=\"36019a5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Inzicht in ontwikkeling<\/b><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d43180 elementor-widget elementor-widget-text-editor\" data-id=\"1d43180\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNa elk gesprek krijg je een gestructureerd rapport, opgebouwd rond het gedragsmodel achter de training. Met persoonlijke tips zet je gericht je volgende stap in het rustig ontvangen en gebruiken van kritiek. Op teamniveau zie je hoe de groep zich ontwikkelt: waar mensen nog in de verdediging schieten, waar ze al beter de kern eruit halen en hoeveel de skill-score over de tijd is gegroeid. Zo baseer je je op wat er echt gebeurt, niet op een gevoel achteraf.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a32d6de elementor-position-left elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"a32d6de\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/skill-full.com\/wp-content\/uploads\/2026\/07\/checked-1.png\" class=\"attachment-full size-full wp-image-13762\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Halverwege duik je de diepte in!<\/h3><p class=\"elementor-image-box-description\">Oefenen met de avatar is de helft van het verhaal. Precies in het midden van het traject stap je uit de simulatie en kijk je samen met de trainer terug: waar nam je verantwoordelijkheid, waar wachtte je toch af en wat wil je de volgende keer anders doen? Die menselijke reflectie boven op het vele oefenen met AI is wat deze training onderscheidt.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cb89730 e-con-full e-flex e-con e-child\" data-id=\"cb89730\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f9e495 elementor-widget elementor-widget-html\" data-id=\"7f9e495\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n  :root {\n    --ink:        #16150F;\n    --ink-soft:   #54534B;\n    --ink-faint:  #8C8B82;\n    --green:      #54B030;\n    --green-700:  #3C8420;\n    --green-tint: #EDF7E8;\n    --green-line: #B8E0A8;\n    --purple:     #7B5EA7;\n    --line-soft:  #EFEDE4;\n    --cream-2:    #F0EEE4;\n    --r:          10px;\n    --r-lg:       16px;\n    --font-display: 'Poppins', system-ui, sans-serif;\n    --font-body:    'Figtree', system-ui, sans-serif;\n  }\n  .rubric {\n    background: #fff;\n    border: 1px solid var(--line-soft);\n    border-radius: var(--r-lg);\n    box-shadow: 0 4px 24px rgba(22,21,15,.08);\n    overflow: hidden;\n    max-width: 480px;\n    font-family: var(--font-body);\n  }\n  .rubric__bar { background: var(--ink); color: #fff; padding: 16px 22px; display: flex; align-items: center; gap: 11px; }\n  .rubric__bar .rdots { display: flex; gap: 6px; }\n  .rubric__bar .rdots i { width: 10px; height: 10px; border-radius: 50%; background: rgba(255,255,255,.22); display: block; }\n  .rubric__bar .ttl { font-family: var(--font-display); font-weight: 600; font-size: 13.5px; margin-left: 4px; }\n  .rubric__bar .dur { margin-left: auto; font-size: 11.5px; color: rgba(255,255,255,.55); }\n  .rubric__body { padding: clamp(20px, 3vw, 28px); }\n  .rubric__overview { font-size: 14px; color: var(--ink-soft); line-height: 1.55; padding-bottom: 16px; border-bottom: 1px solid var(--line-soft); }\n  .rubric__overview b { font-family: var(--font-display); color: var(--ink); font-weight: 600; }\n  .rrow { padding: 15px 0; border-bottom: 1px solid var(--line-soft); }\n  .rrow__top { display: flex; align-items: center; gap: 10px; }\n  .rdot { width: 11px; height: 11px; border-radius: 50%; flex: none; }\n  .rdot--g { background: var(--green); }\n  .rdot--p { background: var(--purple); }\n  .rrow__name { font-family: var(--font-display); font-weight: 700; font-size: 16px; }\n  .rstars { margin-left: auto; display: inline-flex; gap: 2px; font-size: 15px; }\n  .rstars .on { color: var(--green); }\n  .rstars .off { color: var(--line-soft); }\n  .rdelta { font-family: var(--font-display); font-weight: 700; font-size: 11px; color: var(--green-700); background: var(--green-tint); border-radius: 999px; padding: 2px 8px; }\n  .rdelta--flat { color: var(--ink-faint); background: var(--cream-2); }\n  .rrow__fb { font-size: 13.5px; color: var(--ink-soft); margin-top: 7px; line-height: 1.45; }\n  .rubric__levelup { margin-top: 16px; background: var(--green-tint); border: 1px solid var(--green-line); border-radius: var(--r); padding: 14px 16px; display: flex; gap: 12px; align-items: flex-start; }\n  .rubric__levelup .lu-ic { width: 28px; height: 28px; border-radius: 9px; flex: none; background: var(--green); color: #fff; display: grid; place-items: center; }\n  .rubric__levelup .lu-ic svg { width: 16px; height: 16px; }\n  .rubric__levelup b { font-family: var(--font-display); font-size: 12px; text-transform: uppercase; letter-spacing: .05em; color: var(--green-700); display: block; margin-bottom: 4px; }\n  .rubric__levelup p { font-size: 13.5px; color: var(--ink-soft); line-height: 1.45; }\n  .rubric__levelup em { font-style: italic; color: var(--ink); }\n<\/style>\n\n<div class=\"rubric\">\n  <div class=\"rubric__bar\">\n    <span class=\"rdots\"><i><\/i><i><\/i><i><\/i><\/span>\n    <span class=\"ttl\">Gespreksrapport \u00b7 Omgaan met kritiek<\/span>\n    <span class=\"dur\">02:28<\/span>\n  <\/div>\n  <div class=\"rubric__body\">\n    <p class=\"rubric__overview\">Je blijft <b>rustiger<\/b> als kritiek binnenkomt en haalt vaker de bruikbare kern eruit. Sterker dan je vorige gesprek op doorvragen naar het concrete. De volgende stap: nog gerichter vooruitkijken naar wat de volgende keer beter kan.<\/p>\n\n    <div class=\"rrow\">\n      <div class=\"rrow__top\">\n        <span class=\"rdot rdot--g\"><\/span>\n        <span class=\"rrow__name\">Rustig blijven<\/span>\n        <span class=\"rstars\"><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"off\">\u2605<\/span><\/span>\n        <span class=\"rdelta\">+1<\/span>\n      <\/div>\n      <p class=\"rrow__fb\">Je herkent je eerste reactie en schiet minder snel in de verdediging.<\/p>\n    <\/div>\n\n    <div class=\"rrow\">\n      <div class=\"rrow__top\">\n        <span class=\"rdot rdot--p\"><\/span>\n        <span class=\"rrow__name\">Boodschap van persoon scheiden<\/span>\n        <span class=\"rstars\"><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"off\">\u2605<\/span><span class=\"off\">\u2605<\/span><\/span>\n        <span class=\"rdelta\">+1<\/span>\n      <\/div>\n      <p class=\"rrow__fb\">Je neemt de kritiek minder persoonlijk en kijkt naar het gedrag.<\/p>\n    <\/div>\n\n    <div class=\"rrow\">\n      <div class=\"rrow__top\">\n        <span class=\"rdot rdot--g\"><\/span>\n        <span class=\"rrow__name\">Doorvragen naar het concrete<\/span>\n        <span class=\"rstars\"><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"off\">\u2605<\/span><\/span>\n        <span class=\"rdelta rdelta--flat\">=<\/span>\n      <\/div>\n      <p class=\"rrow__fb\">Je vraagt naar voorbeelden, in plaats van vage kritiek te laten liggen.<\/p>\n    <\/div>\n\n    <div class=\"rrow\">\n      <div class=\"rrow__top\">\n        <span class=\"rdot rdot--p\"><\/span>\n        <span class=\"rrow__name\">Ombuigen naar een volgende stap<\/span>\n        <span class=\"rstars\"><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"off\">\u2605<\/span><span class=\"off\">\u2605<\/span><\/span>\n        <span class=\"rdelta\">+1<\/span>\n      <\/div>\n      <p class=\"rrow__fb\">Je haalt uit de kritiek iets waar je concreet mee verder kunt.<\/p>\n    <\/div>\n\n    <div class=\"rubric__levelup\">\n      <span class=\"lu-ic\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.4\"><path d=\"M12 5v14M5 12h14\"\/><\/svg><\/span>\n      <div>\n        <b>Level Up \u00b7 Ombuigen naar een volgende stap<\/b>\n        <p>Maak van kritiek iets vooruitgerichts. Bijvoorbeeld: <em>\"Wat zou voor jou de volgende keer het verschil maken?\"<\/em><\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dfc64dd e-flex e-con-boxed e-con e-parent\" data-id=\"dfc64dd\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-172203f elementor-widget elementor-widget-spacer\" data-id=\"172203f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cb1fbbe e-flex e-con-boxed e-con e-parent\" data-id=\"cb1fbbe\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed79e6c elementor-widget elementor-widget-spacer\" data-id=\"ed79e6c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80f8141 elementor-widget elementor-widget-text-editor\" data-id=\"80f8141\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Zet het in voor je team<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f444a86 e-con-full e-flex e-con e-child\" data-id=\"f444a86\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1f09c94 e-con-full e-transform e-flex e-con e-child\" data-id=\"1f09c94\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e36f251 elementor-widget elementor-widget-text-editor\" data-id=\"e36f251\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tLeer meer, boek een demo\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18baeff elementor-widget elementor-widget-text-editor\" data-id=\"18baeff\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIn een korte demo laten we zien wat deze training uniek maakt en wat jouw organisatie ervan kan verwachten. Juist de combinatie van TALKS met deze gesprekstechnieken maakt leren volgbaar, met een ROI die beklijft.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d515b1 elementor-widget elementor-widget-button\" data-id=\"9d515b1\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/skill-full.com\/nl\/demo-pagina-voor-onze-producten-skillfull\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Vraag een demo aan<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0966275 e-con-full e-transform e-flex e-con e-child\" data-id=\"0966275\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05d1828 elementor-widget elementor-widget-text-editor\" data-id=\"05d1828\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIedere situatie is uniek\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a34b82 elementor-widget elementor-widget-text-editor\" data-id=\"3a34b82\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Liever eerst even overleggen? Vertel waar bij jullie taken te vaak blijven liggen of niemand het initiatief neemt, dan denken we mee over de scenario&#8217;s, de uitrol en de toepassingen. Zo weet je of het past voordat we starten, zodat opschalen daarna soepel en logisch verloopt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dd00a3 elementor-widget elementor-widget-button\" data-id=\"2dd00a3\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/skill-full.com\/nl\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Neem contact op<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-648fe00 e-flex e-con-boxed e-con e-parent\" data-id=\"648fe00\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c26c166 elementor-widget elementor-widget-spacer\" data-id=\"c26c166\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff5712c e-flex e-con-boxed e-con e-parent\" data-id=\"ff5712c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c698f6 elementor-widget elementor-widget-spacer\" data-id=\"5c698f6\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-477ab3a e-flex e-con-boxed e-con e-parent\" data-id=\"477ab3a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-921bc9b e-con-full e-flex e-con e-child\" data-id=\"921bc9b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d6ac5f elementor-widget elementor-widget-heading\" data-id=\"8d6ac5f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Misschien twijfel je nog?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db890fb elementor-widget elementor-widget-text-editor\" data-id=\"db890fb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Voor wie dit voor een team of organisatie overweegt, \u00e9n voor wie zelf wil oefenen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-300b72d e-con-full e-flex e-con e-child\" data-id=\"300b72d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27fc610 elementor-widget elementor-widget-n-accordion\" data-id=\"27fc610\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4190\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-4190\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Kunnen we oefenscenario's richten op onze eigen situaties? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4190\" class=\"elementor-element elementor-element-3ce7483 e-con-full e-flex e-con e-child\" data-id=\"3ce7483\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8d8050 elementor-widget elementor-widget-text-editor\" data-id=\"d8d8050\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tJa. De training start bij de momenten die bij jullie spelen. Van een beoordelingsgesprek tot scherpe feedback van een klant of collega. Jennifer bouwt de oefening daaromheen, zodat mensen trainen op de kritiek die ze echt tegenkomen.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4191\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4191\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Reageert de avatar ook echt als iemand die scherpe of onterechte kritiek geeft? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4191\" class=\"elementor-element elementor-element-0dfe947 e-con-full e-flex e-con e-child\" data-id=\"0dfe947\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a336f5 elementor-widget elementor-widget-text-editor\" data-id=\"4a336f5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tJa. De avatar kan kritiek direct, vaag of onterecht scherp brengen. Net als in het echt. Zo oefen je niet \u00e9\u00e9n ideale reactie, maar leer je rustig blijven en doorvragen, hoe de kritiek ook binnenkomt.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4192\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4192\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Word je er niet juist onzekerder van om dit te oefenen? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4192\" class=\"elementor-element elementor-element-4bc6f53 e-con-full e-flex e-con e-child\" data-id=\"4bc6f53\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4ffc3c elementor-widget elementor-widget-text-editor\" data-id=\"d4ffc3c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAndersom. Doordat je het met een avatar zo vaak kunt herhalen als je wilt, wordt kritiek juist minder spannend. Je merkt dat je die eerste reactie kunt herkennen en er iets anders voor in de plaats kunt zetten en dat geeft rust wanneer het echt gebeurt.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4193\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4193\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Wat voegt de coach toe naast het oefenen met TALKS? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4193\" class=\"elementor-element elementor-element-acd01a9 e-con-full e-flex e-con e-child\" data-id=\"acd01a9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e7e93d elementor-widget elementor-widget-text-editor\" data-id=\"8e7e93d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDe avatar geeft onbeperkt ruimte om te oefenen; de coach helpt je zien waar je in de verdediging schoot of de kritiek te persoonlijk nam zonder het door te hebben. Die reflectie maakt het verschil tussen weten hoe je met kritiek omgaat en het ook echt doen.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4194\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4194\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Kunnen we dit uitrollen over meerdere teams en in verschillende talen? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4194\" class=\"elementor-element elementor-element-03a3c20 e-con-full e-flex e-con e-child\" data-id=\"03a3c20\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81cd487 elementor-widget elementor-widget-text-editor\" data-id=\"81cd487\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tJa. Je kunt de training inzetten voor \u00e9\u00e9n team of voor de hele organisatie, in meerdere talen, met inzicht op groepsniveau. Zo zie je waar mensen al beter met kritiek omgaan en waar het nog aandacht vraagt.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4195\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4195\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Zien wij als organisatie wat er geoefend wordt? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4195\" class=\"elementor-element elementor-element-7560697 e-con-full e-flex e-con e-child\" data-id=\"7560697\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-429015f elementor-widget elementor-widget-text-editor\" data-id=\"429015f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tOp groepsniveau krijg je inzicht in hoeveel scenario&#8217;s zijn doorlopen, hoe vaak er geoefend wordt en welke situaties het vaakst terugkomen, plus leerdata zoals skill-score en ontwikkeling over tijd. Geen vaag gevoel achteraf, maar een beeld van waar je team groeit.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7548e88 elementor-widget elementor-widget-spacer\" data-id=\"7548e88\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a7a5180 e-flex e-con-boxed e-con e-parent\" data-id=\"a7a5180\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aec5c87 elementor-widget elementor-widget-spacer\" data-id=\"aec5c87\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72dcfc2 e-flex e-con-boxed e-con e-parent\" data-id=\"72dcfc2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f773b7c elementor-widget elementor-widget-spacer\" data-id=\"f773b7c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d196ce8 e-con-full e-flex e-con e-child\" data-id=\"d196ce8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e7f098 elementor-widget elementor-widget-text-editor\" data-id=\"5e7f098\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Welke gesprekken stelt je team uit?<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a501b2 elementor-widget elementor-widget-text-editor\" data-id=\"2a501b2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Omgaan met kritiek is er \u00e9\u00e9n van vele. Bekijk hieronder andere uitdagingen die je kunt oefenen met SkillFull.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53d86d1 e-con-full e-flex e-con e-child\" data-id=\"53d86d1\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ccb79d4 e-con-full e-transform e-flex e-con e-child\" data-id=\"ccb79d4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7adfbfa elementor-widget elementor-widget-text-editor\" data-id=\"7adfbfa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tGESPREK OPENEN &#038; RICHTING GEVEN\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3719709 elementor-widget elementor-widget-text-editor\" data-id=\"3719709\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Een gesprek professioneel openen en richting geven\n<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c321801 elementor-widget elementor-widget-text-editor\" data-id=\"c321801\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Een gesprek goed openen en het doel duidelijk neerzetten. Oefen hoe je met regie start en de ander meeneemt, zonder te blijven hangen in algemeenheden.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6a166c elementor-widget elementor-widget-button\" data-id=\"f6a166c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/skill-full.com\/nl\/gesprekstrainingen\/gesprekstechnieken-oefenen\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Lees meer<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52368eb e-con-full e-transform e-flex e-con e-child\" data-id=\"52368eb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8376ee elementor-widget elementor-widget-text-editor\" data-id=\"d8376ee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSAMENWERKEN BIJ SPANNING OF VERSCHIL\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f183d4a elementor-widget elementor-widget-text-editor\" data-id=\"f183d4a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>De-escaleren als een overleg persoonlijk wordt\n<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a5d381 elementor-widget elementor-widget-text-editor\" data-id=\"0a5d381\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tEen overleg dat omslaat van inhoud naar irritatie. Oefen hoe je rustig blijft, de spanning eruit haalt en het gesprek terugbrengt naar waar het over gaat.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c17cf5 elementor-widget elementor-widget-button\" data-id=\"8c17cf5\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/skill-full.com\/nl\/gesprekstrainingen\/de-escaleren\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Lees meer<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1415017 e-con-full e-transform e-flex e-con e-child\" data-id=\"1415017\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c27742 elementor-widget elementor-widget-text-editor\" data-id=\"9c27742\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSAMENWERKEN BIJ SPANNING OF VERSCHIL\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18af1b4 elementor-widget elementor-widget-text-editor\" data-id=\"18af1b4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Samenwerken als communicatiestijlen botsen\n<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1807b35 elementor-widget elementor-widget-text-editor\" data-id=\"1807b35\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDe \u00e9\u00e9n is direct, de ander wil eerst de details. Oefen hoe je verschillen in stijl herkent en overbrugt, zodat samenwerken soepel gaat in plaats van stroef.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d493157 elementor-widget elementor-widget-button\" data-id=\"d493157\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/skill-full.com\/nl\/gesprekstrainingen\/communicatiestijlen\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Lees meer<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-715e491 e-flex e-con-boxed e-con e-parent\" data-id=\"715e491\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ab8bd2 elementor-widget elementor-widget-spacer\" data-id=\"2ab8bd2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Omgaan met kritiek die je raakt: van in de verdediging naar iets doen met feedback Iemand geeft je kritiek en het raakt je meteen. Je voelt je aangevallen, schiet in de verdediging of klapt dicht. Dat is een natuurlijke reactie, maar hij helpt je niet. Leer hoe je rustig blijft, de bruikbare kern uit kritiek [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":13783,"menu_order":36,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-14553","page","type-page","status-publish","hentry"],"focus_keyword":"","_links":{"self":[{"href":"https:\/\/skill-full.com\/nl\/wp-json\/wp\/v2\/pages\/14553","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skill-full.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/skill-full.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/skill-full.com\/nl\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/skill-full.com\/nl\/wp-json\/wp\/v2\/comments?post=14553"}],"version-history":[{"count":10,"href":"https:\/\/skill-full.com\/nl\/wp-json\/wp\/v2\/pages\/14553\/revisions"}],"predecessor-version":[{"id":14566,"href":"https:\/\/skill-full.com\/nl\/wp-json\/wp\/v2\/pages\/14553\/revisions\/14566"}],"up":[{"embeddable":true,"href":"https:\/\/skill-full.com\/nl\/wp-json\/wp\/v2\/pages\/13783"}],"wp:attachment":[{"href":"https:\/\/skill-full.com\/nl\/wp-json\/wp\/v2\/media?parent=14553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}