{"id":14236,"date":"2026-07-17T11:03:03","date_gmt":"2026-07-17T09:03:03","guid":{"rendered":"https:\/\/skill-full.com\/?page_id=14236"},"modified":"2026-07-21T11:18:06","modified_gmt":"2026-07-21T09:18:06","slug":"slechtnieuwsgesprek-voeren","status":"publish","type":"page","link":"https:\/\/skill-full.com\/nl\/gesprekstrainingen\/slechtnieuwsgesprek-voeren\/","title":{"rendered":"Slechtnieuwsgesprek voeren"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14236\" class=\"elementor elementor-14236\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d23edb e-flex e-con-boxed e-con e-parent\" data-id=\"9d23edb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0c4caf elementor-widget elementor-widget-spacer\" data-id=\"d0c4caf\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e7a367 e-flex e-con-boxed e-con e-parent\" data-id=\"2e7a367\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d9c5330 e-con-full e-flex e-con e-child\" data-id=\"d9c5330\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-0c6ea4f e-con-full e-flex e-con e-child\" data-id=\"0c6ea4f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9875d05 elementor-widget elementor-widget-heading\" data-id=\"9875d05\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Een slechtnieuwsgesprek voeren: duidelijk brengen, ruimte geven, zorgvuldig afronden<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c7befe elementor-widget elementor-widget-text-editor\" data-id=\"2c7befe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSlecht nieuws brengen aan iemand die het niet ziet aankomen. Het is een gesprek dat je het liefst uitstelt of verzacht, maar juist uitstellen en eromheen draaien maakt het pijnlijker. Leer hoe je het helder en menselijk brengt, met ruimte voor de emotie die erop volgt. Hieronder lees je hoe en hoe teams het oefenen.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aeb0caf e-con-full e-flex e-con e-child\" data-id=\"aeb0caf\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32214ef elementor-widget elementor-widget-button\" data-id=\"32214ef\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/skill-full.com\/nl\/demo-pagina-voor-onze-producten-skillfull\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demo aanvragen<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7219a31 elementor-widget elementor-widget-button\" data-id=\"7219a31\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#lees-meer\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Lees verder<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc39c4d elementor-widget elementor-widget-text-editor\" data-id=\"cc39c4d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In te zetten voor je hele team \u00b7 in elke taal \u00b7 vrijblijvende demo<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b874697 e-con-full e-flex e-con e-child\" data-id=\"b874697\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59921e8 elementor-widget elementor-widget-image\" data-id=\"59921e8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/skill-full.com\/wp-content\/uploads\/2026\/07\/slechtnieuwsgesprek-voeren.webp\" class=\"attachment-large size-large wp-image-14247\" alt=\"slechtnieuwsgesprek voeren\" srcset=\"https:\/\/skill-full.com\/wp-content\/uploads\/2026\/07\/slechtnieuwsgesprek-voeren.webp 600w, https:\/\/skill-full.com\/wp-content\/uploads\/2026\/07\/slechtnieuwsgesprek-voeren-300x300.webp 300w, https:\/\/skill-full.com\/wp-content\/uploads\/2026\/07\/slechtnieuwsgesprek-voeren-150x150.webp 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-02b93c4 e-flex e-con-boxed e-con e-parent\" data-id=\"02b93c4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43183ac elementor-widget elementor-widget-spacer\" data-id=\"43183ac\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44302ad e-flex e-con-boxed e-con e-parent\" data-id=\"44302ad\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4893d95 elementor-widget elementor-widget-spacer\" data-id=\"4893d95\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-abbefd4 e-flex e-con-boxed e-con e-parent\" data-id=\"abbefd4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8da40f7 e-con-full e-flex e-con e-child\" data-id=\"8da40f7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c7f2de elementor-widget elementor-widget-text-editor\" data-id=\"6c7f2de\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 id=\"lees-meer\"><strong> Verzachten en uitstellen maakt het alleen maar zwaarder<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-031d5c0 elementor-widget elementor-widget-text-editor\" data-id=\"031d5c0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Je ziet ertegenop, dus je draait er eerst wat omheen. Je begint met een praatje, je verzacht de boodschap, je zegt misschien wel dat je het er zelf ook moeilijk mee hebt. Goed bedoeld, maar het helpt de ander niet. Het maakt het nieuws juist onduidelijker en de verwerking moeilijker. Een goed slechtnieuwsgesprek brengt de boodschap helder en op tijd, en geeft daarna ruimte voor wat er los komt. Dat voelt tegennatuurlijk, en het is precies wat je kunt leren.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b049288 e-con-full e-flex e-con e-child\" data-id=\"b049288\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca72126 elementor-widget elementor-widget-html\" data-id=\"ca72126\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n.postpone { background: rgba(255,255,255,.04); border: 1px solid rgba(255,255,255,.1); border-radius: 16px; padding: 22px 22px 20px; }\n.postpone__head { display: flex; align-items: center; justify-content: space-between; font-family: 'Poppins', sans-serif; font-weight: 600; font-size: 12.5px; letter-spacing: .1em; text-transform: uppercase; color: #9C9B93; margin-bottom: 14px; }\n.postpone__head span:last-child { color: #6F6E67; letter-spacing: 0; text-transform: none; font-weight: 500; }\n.postpone__row { display: grid; grid-template-columns: 30px 1fr auto; align-items: center; gap: 12px; padding: 13px 14px; border-radius: 12px; background: rgba(255,255,255,.05); margin-bottom: 8px; }\n.postpone__row:last-child { margin-bottom: 0; }\n.postpone__row .d { font-family: 'Poppins', sans-serif; font-weight: 700; font-size: 11.5px; text-transform: uppercase; color: #9C9B93; }\n.postpone__row .t { font-size: 14.5px; color: #D6D5CE; }\n.postpone__row .m { font-size: 12.5px; font-family: 'Poppins', sans-serif; font-weight: 600; color: #8B8A82; white-space: nowrap; display: inline-flex; align-items: center; gap: 5px; }\n.postpone__row .m svg { width: 13px; height: 13px; }\n.postpone__row.is-now { background: rgba(241,82,27,.16); border: 1px solid rgba(241,82,27,.42); }\n.postpone__row.is-now .t { color: #fff; font-weight: 600; }\n.postpone__row.is-now .m { color: #FBC0A6; }\n.postpone__row.is-ghost { opacity: .38; }\n<\/style>\n<div class=\"postpone\">\n  <div class=\"postpone__head\">\n    <span>Jouw week<\/span>\n    <span>nog niet gedaan<\/span>\n  <\/div>\n  <div class=\"postpone__row\">\n    <span class=\"d\">ma<\/span>\n    <span class=\"t\">Slecht-nieuwsgesprek oefenen met Jennifer<\/span>\n    <span class=\"m\">verzet <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n  <\/div>\n  <div class=\"postpone__row\">\n    <span class=\"d\">di<\/span>\n    <span class=\"t\">Slecht-nieuwsgesprek oefenen met Jennifer<\/span>\n    <span class=\"m\">verzet <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n  <\/div>\n  <div class=\"postpone__row\">\n    <span class=\"d\">wo<\/span>\n    <span class=\"t\">Slecht-nieuwsgesprek oefenen met Jennifer<\/span>\n    <span class=\"m\">verzet <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n  <\/div>\n  <div class=\"postpone__row is-now\">\n    <span class=\"d\">do<\/span>\n    <span class=\"t\">Slecht-nieuwsgesprek oefenen met Jennifer<\/span>\n    <span class=\"m\">vandaag?<\/span>\n  <\/div>\n  <div class=\"postpone__row is-ghost\">\n    <span class=\"d\">vr<\/span>\n    <span class=\"t\">Slecht-nieuwsgesprek oefenen met Jennifer<\/span>\n    <span class=\"m\">\u2026<\/span>\n  <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c04732d e-flex e-con-boxed e-con e-parent\" data-id=\"c04732d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-587abb6 elementor-widget elementor-widget-spacer\" data-id=\"587abb6\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f5b8779 e-flex e-con-boxed e-con e-parent\" data-id=\"f5b8779\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-51644bf e-con-full e-flex e-con e-child\" data-id=\"51644bf\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9443b2b elementor-widget elementor-widget-spacer\" data-id=\"9443b2b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-deb772e elementor-widget elementor-widget-text-editor\" data-id=\"deb772e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Zo voer je een slechtnieuwsgesprek<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-603bdf6 elementor-widget elementor-widget-text-editor\" data-id=\"603bdf6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tEen slechtnieuwsgesprek staat of valt met helderheid en menselijkheid. In deze challenge oefen je dat met het slechtnieuwsmodel plus erkenning en afronding: je brengt het nieuws duidelijk en zonder omhaal, geeft ruimte aan de emotie, verzacht of vermijdt niet en rondt het gesprek zorgvuldig af met een helder vervolg.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93164d8 elementor-widget elementor-widget-spacer\" data-id=\"93164d8\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e09ee4 e-con-full e-flex e-con e-child\" data-id=\"7e09ee4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24761b9 elementor-widget elementor-widget-text-editor\" data-id=\"24761b9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>01. De setting: weet wat je rol is<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e47906 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0e47906\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-933c686 e-grid e-con-full e-con e-child\" data-id=\"933c686\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a819e86 elementor-position-left e-transform elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"a819e86\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/skill-full.com\/wp-content\/uploads\/2026\/05\/number-1.png\" class=\"attachment-full size-full wp-image-13226\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Breng het nieuws meteen en duidelijk<\/h3><p class=\"elementor-image-box-description\">Draai er niet omheen. Maak kort contact en zeg dan waar het op staat: \"Ik heb slecht nieuws voor je.\" Hoe langer je wacht, hoe meer onduidelijkheid en onbegrip je cre\u00ebert.\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ed7877 elementor-position-left e-transform elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"5ed7877\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/skill-full.com\/wp-content\/uploads\/2026\/05\/two.png\" class=\"attachment-full size-full wp-image-13223\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Geef ruimte aan de emotie<\/h3><p class=\"elementor-image-box-description\">Na de boodschap komt vaak een golf van emotie. Boosheid, ongeloof, stilte. Ga die niet wegpraten of oplossen. Laat het er zijn en wees er gewoon bij. Dat is het moment waarop de ander het nieuws een plek begint te geven.\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2635b7 elementor-position-left e-transform elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"d2635b7\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/skill-full.com\/wp-content\/uploads\/2026\/05\/number-3.png\" class=\"attachment-full size-full wp-image-13220\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Verzacht en vermijd niet<\/h3><p class=\"elementor-image-box-description\">\"Het komt vast wel goed\" of \"ik ben het er zelf niet mee eens\" zeg je om het voor jezelf makkelijker te maken. Voor de ander is het verwarrend. Blijf helder en eerlijk, ook als dat ongemakkelijk is.\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72c49bb elementor-position-left e-transform elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"72c49bb\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/skill-full.com\/wp-content\/uploads\/2026\/06\/number-4.png\" class=\"attachment-full size-full wp-image-13683\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Rond zorgvuldig af met een helder vervolg<\/h3><p class=\"elementor-image-box-description\">Sluit niet af in de emotie, maar zorg dat de ander weet wat er nu gaat gebeuren. Een concrete vervolgstap geeft houvast in een gesprek dat verder weinig houvast biedt.\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b846d1 e-con-full e-flex e-con e-child\" data-id=\"4b846d1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91c4e27 elementor-widget elementor-widget-text-editor\" data-id=\"91c4e27\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>02. De valkuilen die op de loer liggen<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5acf900 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5acf900\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-194df3d e-grid e-con-full e-con e-child\" data-id=\"194df3d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74742c7 e-transform elementor-widget elementor-widget-text-editor\" data-id=\"74742c7\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Je draait om de hete brij heen\n<\/h4>\nUit ongemak begin je met van alles behalve de boodschap, waardoor de ander in verwarring raakt. Je oefent om na kort contact meteen helder te zijn over waar het gesprek over gaat.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f45757d e-transform elementor-widget elementor-widget-text-editor\" data-id=\"f45757d\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Je verzacht het nieuws\n<\/h4>\nJe maakt de boodschap zachter dan die is of geeft valse hoop. Je oefent om eerlijk en duidelijk te blijven, ook als dat zwaar voelt.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f613bdc e-transform elementor-widget elementor-widget-text-editor\" data-id=\"f613bdc\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Je praat de emotie weg\n<\/h4>\nBij boosheid of tranen schiet je in de oplossing of ga je geruststellen. Je oefent om de emotie te laten zijn en er rustig bij te blijven, in plaats van &#8216;m weg te managen.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f710bdf e-con-full e-flex e-con e-child\" data-id=\"f710bdf\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6e8eea elementor-widget elementor-widget-text-editor\" data-id=\"c6e8eea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>03. Simpele dingen die werken<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79c1c19 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"79c1c19\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-626e983 e-con-full e-flex e-con e-child\" data-id=\"626e983\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-02c655c elementor-pagination-type-progressbar elementor-widget elementor-widget-n-carousel\" data-id=\"02c655c\" data-element_type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;aa70148&quot;},{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;98e5af9&quot;},{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;c484026&quot;},{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;256ca46&quot;}],&quot;pagination&quot;:&quot;progressbar&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carrousel\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 van 4\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4404e30 e-flex e-con-boxed e-con e-child\" data-id=\"4404e30\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a95eed elementor-widget elementor-widget-text-editor\" data-id=\"6a95eed\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Direct en duidelijk brengen\n<\/strong><\/br>&#8220;Ik heb slecht nieuws voor je en ik wil het je meteen zeggen. We hebben besloten je contract niet te verlengen.&#8221;\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 van 4\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-638a0c3 e-flex e-con-boxed e-con e-child\" data-id=\"638a0c3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ce2448 elementor-widget elementor-widget-text-editor\" data-id=\"1ce2448\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Ruimte geven aan de emotie\n<\/strong><\/br> &#8220;Goede vraag. Kun je me vertellen waar je twijfel precies zit? Dan kan ik er gericht op ingaan.&#8221;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 van 4\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f477c69 e-flex e-con-boxed e-con e-child\" data-id=\"f477c69\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-730da97 elementor-widget elementor-widget-text-editor\" data-id=\"730da97\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Eerlijk blijven, niet verzachten <\/strong><\/br>&#8220;Ik snap dat je dit anders had gehoopt. De beslissing staat vast, en dat wil ik eerlijk tegen je zijn.&#8221;\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"4\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 van 4\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75a9932 e-flex e-con-boxed e-con e-child\" data-id=\"75a9932\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e26be2 elementor-widget elementor-widget-text-editor\" data-id=\"3e26be2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Afronden met een vervolg\n<\/strong><\/br>&#8220;Ik snap dat er nu veel op je afkomt. Laten we afspreken dat we morgen rustig de vervolgstappen doornemen.&#8221;\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f93bad1 e-flex e-con-boxed e-con e-parent\" data-id=\"f93bad1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8353d5 elementor-widget elementor-widget-spacer\" data-id=\"f8353d5\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7dab9ec elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"7dab9ec\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1f4a19 elementor-widget elementor-widget-spacer\" data-id=\"b1f4a19\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2b5b5c e-flex e-con-boxed e-con e-parent\" data-id=\"c2b5b5c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c7274a0 e-con-full e-flex e-con e-child\" data-id=\"c7274a0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fb4c99 elementor-widget elementor-widget-text-editor\" data-id=\"2fb4c99\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>3<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efcbff8 elementor-widget elementor-widget-text-editor\" data-id=\"efcbff8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>fasen waarin een slechtnieuwsgesprek verloopt<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cb7dab3 e-con-full e-flex e-con e-child\" data-id=\"cb7dab3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a445bd3 elementor-widget elementor-widget-text-editor\" data-id=\"a445bd3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Effectief onderzoek naar slechtnieuwsgesprekken laat zien dat ze in drie fasen verlopen: het nieuws helder brengen, ruimte geven aan de emotie, en samen vooruitkijken. Managers die de eerste fase uitstellen of verzachten, maken de twee volgende alleen maar zwaarder.<\/p>\n<p><em>Bron: driefasenmodel Van der Molen &amp; Gramsbergen-Hoogland, &#8220;Gesprekken in organisaties&#8221;.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cfe6e4c elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"cfe6e4c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3408db8 elementor-widget elementor-widget-spacer\" data-id=\"3408db8\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e15da5 e-flex e-con-boxed e-con e-parent\" data-id=\"5e15da5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc0a142 elementor-widget elementor-widget-spacer\" data-id=\"fc0a142\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca272df e-flex e-con-boxed e-con e-parent\" data-id=\"ca272df\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c961ee8 e-con-full e-flex e-con e-child\" data-id=\"c961ee8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9ca35a elementor-widget elementor-widget-text-editor\" data-id=\"d9ca35a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>HET TRAJECT<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb59c3f elementor-widget elementor-widget-text-editor\" data-id=\"bb59c3f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Situatie specifiek<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b630c5f elementor-widget elementor-widget-text-editor\" data-id=\"b630c5f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tEr is geen vaste aanpak die voor iedereen hetzelfde is. Een slecht-nieuwsgesprek voeren is flu\u00efde en vraagt juist om maatwerk per situatie. Dat kan nu door middel van AI. De training begint met data uit de intake, zodat de trainer echt weet wat er bij jouw team speelt: welke gesprekken managers voor zich uitschuiven, waar ze de boodschap verzachten en waar ze vastlopen op de emotie van de ander. Vanaf daar worden de oefenscenario&#8217;s opgebouwd die deelnemers kunnen spelen met de AI avatars.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ab7f2c e-flex e-con-boxed e-con e-child\" data-id=\"4ab7f2c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ee9bb67 e-con-full e-flex e-con e-child\" data-id=\"ee9bb67\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8587881 elementor-widget elementor-widget-text-editor\" data-id=\"8587881\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Basistraject \u2022 3 maanden<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b5f320c e-con-full e-flex e-con e-child\" data-id=\"b5f320c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-caa435e elementor-widget elementor-widget-text-editor\" data-id=\"caa435e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Add on \u2022 doorlopend oefenen<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dfff8a1 e-con-full e-flex e-con e-child\" data-id=\"dfff8a1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-a36adee e-con-full e-flex e-con e-child\" data-id=\"a36adee\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-dd620f7 e-con-full e-flex e-con e-child\" data-id=\"dd620f7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3165eaf elementor-widget elementor-widget-text-editor\" data-id=\"3165eaf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Intake door onze AI-coach<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e437f65 elementor-widget elementor-widget-text-editor\" data-id=\"e437f65\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>Voorafgaand aan de training maak je kennis met Jennifer.<\/em><\/p>\nJennifer loopt met je door wat je in de training gaat doen en wat je eruit wilt halen. Omdat die antwoorden voor iedereen verschillen, ontstaat er een leerpad dat bij jou past. De trainer weet daardoor vooraf welke accenten voor jou het belangrijkst zijn om er een succes van te maken. En je maakt meteen kennis met hoe het is om met een digitale coach in gesprek te zijn ;).\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a060776 elementor-widget elementor-widget-text-editor\" data-id=\"a060776\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tJennifer past zich aan \u2022 jouw persoonlijke begeleider\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-08c0a91 e-con-full e-flex e-con e-child\" data-id=\"08c0a91\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e82350 elementor-widget elementor-widget-html\" data-id=\"4e82350\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n  :root {\n    --jaccent: #54B030;\n    --jaccent-700: #3C8420;\n    --font-display: 'Poppins', system-ui, sans-serif;\n    --font-body: 'Figtree', system-ui, sans-serif;\n  }\n  .jenchat { max-width: 100%; }\n  .jenhead {\n    display: flex; align-items: center; gap: 12px;\n    margin-bottom: 14px;\n  }\n  .jenhead__avatar {\n    width: 52px; height: 52px; border-radius: 50%;\n    object-fit: cover; flex: none;\n    border: 2px solid var(--jaccent);\n    background: rgba(255,255,255,.06);\n  }\n  .jenhead__meta { display: grid; gap: 2px; }\n  .jenhead__name {\n    font-family: var(--font-display); font-weight: 700;\n    font-size: 15px; color: #EDECE6; line-height: 1.1;\n  }\n  .jenhead__role {\n    font-family: var(--font-display); font-weight: 600;\n    font-size: 10.5px; letter-spacing: .05em; text-transform: uppercase;\n    color: var(--jaccent);\n    display: inline-flex; align-items: center; gap: 6px;\n  }\n  .jenhead__role::before {\n    content: \"\"; width: 7px; height: 7px; border-radius: 50%;\n    background: var(--jaccent); display: inline-block;\n  }\n  .ichat {\n    background: rgba(255,255,255,.04);\n    border: 1px solid rgba(255,255,255,.1);\n    border-radius: 16px; padding: 18px;\n    display: grid; gap: 12px;\n    max-height: 320px; overflow-y: auto;\n  }\n  .ichat .bub { max-width: 86%; padding: 12px 16px; border-radius: 16px; font-size: 15px; line-height: 1.45; }\n  .ichat .bub--coach { background: rgba(255,255,255,.1); color: #EDECE6; border-bottom-left-radius: 5px; justify-self: start; }\n  .ichat .bub--you { background: var(--jaccent); color: #fff; border-bottom-right-radius: 5px; justify-self: end; }\n  .ichat .who { font-family: var(--font-display); font-weight: 700; font-size: 10.5px; letter-spacing: .05em; text-transform: uppercase; opacity: .6; margin-bottom: 5px; display: block; }\n  .ichat .typing { display: inline-flex; gap: 4px; align-items: center; padding: 14px 16px; }\n  .ichat .typing i { width: 7px; height: 7px; border-radius: 50%; background: rgba(255,255,255,.5); }\n  @media (prefers-reduced-motion: no-preference) {\n    .ichat .typing i { animation: blink 1.4s infinite both; }\n    .ichat .typing i:nth-child(2) { animation-delay: .2s; }\n    .ichat .typing i:nth-child(3) { animation-delay: .4s; }\n  }\n  @keyframes blink { 0%, 60%, 100% { opacity: .3; } 30% { opacity: 1; } }\n  .jenform { display: flex; gap: 8px; margin-top: 14px; }\n  .jenform input {\n    flex: 1; min-width: 0;\n    background: rgba(255,255,255,.08);\n    border: 1px solid rgba(255,255,255,.14);\n    border-radius: 999px; padding: 11px 18px;\n    color: #fff; font-family: var(--font-body); font-size: 15px;\n  }\n  .jenform input::placeholder { color: #8B8A82; }\n  .jenform input:focus { outline: none; border-color: var(--jaccent); background: rgba(255,255,255,.12); }\n  .jenform button {\n    flex: none; width: 46px; border: 0; border-radius: 999px;\n    background: var(--jaccent); color: #fff; cursor: pointer;\n    display: grid; place-items: center; transition: background .15s ease;\n  }\n  .jenform button:hover { background: var(--jaccent-700); }\n  .jenform button svg { width: 19px; height: 19px; }\n  .jenhint { margin-top: 11px; font-size: 13px; color: #9C9B93; }\n  .jenhint a { color: #9FE07F; font-weight: 600; }\n<\/style>\n\n<div class=\"jenchat\">\n  <div class=\"jenhead\">\n    <img decoding=\"async\" class=\"jenhead__avatar\" src=\"https:\/\/skill-full.com\/wp-content\/uploads\/2026\/07\/p_f_jennifer_new.png\" alt=\"Jennifer, de AI-coach van SkillFull\" \/>\n    <div class=\"jenhead__meta\">\n      <span class=\"jenhead__name\">Jennifer<\/span>\n      <span class=\"jenhead__role\">Intake door onze AI-coach<\/span>\n    <\/div>\n  <\/div>\n  <div class=\"ichat\" id=\"jenLog3\">\n    <div class=\"bub bub--coach\">\n      <span class=\"who\">Jennifer<\/span>\n      Welk slecht-nieuwsgesprek zie jij aankomen, of stel je al even uit? Vertel kort waar het over gaat, dan bouwen we de oefening daaromheen.\n    <\/div>\n  <\/div>\n  <form class=\"jenform\" id=\"jenForm3\" autocomplete=\"off\" onsubmit=\"return false\">\n    <input id=\"jenInput3\" type=\"text\" placeholder=\"Typ je antwoord aan Jennifer\u2026\" aria-label=\"Je antwoord aan Jennifer\" \/>\n    <button type=\"submit\" aria-label=\"Versturen\">\n      <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg>\n    <\/button>\n  <\/form>\n<\/div>\n\n<script>\n(function () {\n  const form  = document.getElementById('jenForm3');\n  if (!form) return;\n  const log   = document.getElementById('jenLog3');\n  const input = document.getElementById('jenInput3');\n  const replies = [\n    \"Helder. En hoe zou je willen openen: kom je meteen tot de kern, of merk je dat je geneigd bent er eerst omheen te praten?\",\n    \"Goed dat je dat ziet. Dan oefenen we om het nieuws duidelijk te brengen en daarna ruimte te geven aan de reactie, zonder te verzachten. Wat zou je eerste zin zijn?\",\n    \"Sterk, dat is helder en eerlijk. Laten we het uitproberen. Ik speel de medewerker die het niet ziet aankomen, begin jij maar.\"\n  ];\n  let turn = 0, done = false;\n  function add(text, who) {\n    const b = document.createElement('div');\n    b.className = 'bub ' + (who === 'you' ? 'bub--you' : 'bub--coach');\n    const s = document.createElement('span');\n    s.className = 'who';\n    s.textContent = who === 'you' ? 'Jij' : 'Jennifer';\n    b.appendChild(s);\n    b.appendChild(document.createTextNode(text));\n    log.appendChild(b);\n    log.scrollTop = log.scrollHeight;\n  }\n  function typing(on) {\n    let t = log.querySelector('.typing');\n    if (on && !t) { t = document.createElement('div'); t.className = 'typing bub bub--coach'; t.innerHTML = '<i><\/i><i><\/i><i><\/i>'; log.appendChild(t); }\n    else if (!on && t) { t.remove(); }\n    log.scrollTop = log.scrollHeight;\n  }\n  form.addEventListener('submit', function (e) {\n    e.preventDefault();\n    const v = input.value.trim();\n    if (!v || done) return;\n    add(v, 'you'); input.value = ''; input.focus();\n    typing(true);\n    setTimeout(function () {\n      typing(false);\n      add(replies[turn], 'coach');\n      turn++;\n      if (turn >= replies.length) {\n        done = true;\n        input.disabled = true; input.placeholder = 'Klaar om te oefenen?';\n        const cta = document.createElement('div');\n        cta.className = 'jenhint';\n        cta.innerHTML = 'Zo voelt het in het echt. <a href=\"https:\/\/skill-full.com\/schedule-a-demo\/\">Plan een demo voor je team \\u2192<\/a>';\n        form.insertAdjacentElement('afterend', cta);\n      }\n    }, 1000);\n  });\n})();\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0b9efa2 e-grid e-con-full e-con e-child\" data-id=\"0b9efa2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-614f9af elementor-flip-box--direction-right elementor-flip-box--effect-flip elementor-widget elementor-widget-flip-box\" data-id=\"614f9af\" data-element_type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper elementor-view-default\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tFASE 1: Bewustwording\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\tJe ontdekt wat je uitstelt of verzacht.\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tIn de intake kijken we welke zware gesprekken jij het langst voor je uitschuift, en hoe je nu met slecht nieuws omgaat. Je stelt je leerdoel, oefent voor het eerst met TALKS en bespreekt met een coach welke situaties voor jou het zwaarst zijn.\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-253eb31 elementor-flip-box--direction-right elementor-flip-box--effect-flip elementor-widget elementor-widget-flip-box\" data-id=\"253eb31\" data-element_type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper elementor-view-default\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tFASE 2: Oefenen\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\tJe oefent met uiteenlopende reacties.\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tJe voert gesprekken met avatars die verschillend reageren: de een wordt boos, de ander valt stil, weer een ander ontkent of onderhandelt. Zo leer je niet \u00e9\u00e9n perfect gesprek, maar hoe je helder en rustig blijft, wat de ander ook doet.\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4f34db elementor-flip-box--direction-right elementor-flip-box--effect-flip elementor-widget elementor-widget-flip-box\" data-id=\"e4f34db\" data-element_type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper elementor-view-default\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tFASE 3: Toepassen\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\tJe neemt het mee naar een echt gesprek.\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tJe voert het gesprek dat echt speelt en kijkt terug op wat werkte. Waar bleef je duidelijk? Waar verzachtte je toch of praatte je de emotie weg? Die inzichten vormen de basis voor je evaluatie.\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a90022 elementor-flip-box--direction-right elementor-flip-box--effect-flip elementor-widget elementor-widget-flip-box\" data-id=\"6a90022\" data-element_type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper elementor-view-default\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tAdd-on \u00b7 Doorlopend: Blijven oefenen\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\tOok daarna blijf je oefenen.\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tMet een TALKS-abonnement blijf je oefenen met korte challenges rond lastige gesprekken, verzuim en afscheid. Handig wanneer er een nieuw, zwaar gesprek aankomt.\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-426e408 e-con-full e-flex e-con e-child\" data-id=\"426e408\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cbd649f elementor-widget elementor-widget-text-editor\" data-id=\"cbd649f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIn drie dagen stonden we voor een fraudeteam van de Belastingdienst en voor een zaal studenten aan het Rotterdam Mainport Institute. Twee werelden, dezelfde reactie: waarom oefenen we dit soort gesprekken niet veel vaker?\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5bfe42 elementor-widget elementor-widget-spacer\" data-id=\"e5bfe42\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b6c24cc e-flex e-con-boxed e-con e-parent\" data-id=\"b6c24cc\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-299f37f elementor-widget elementor-widget-spacer\" data-id=\"299f37f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-445226d e-flex e-con-boxed e-con e-parent\" data-id=\"445226d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d46894f e-con-full e-flex e-con e-child\" data-id=\"d46894f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36019a5 elementor-widget elementor-widget-text-editor\" data-id=\"36019a5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Inzicht in ontwikkeling<\/b><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d43180 elementor-widget elementor-widget-text-editor\" data-id=\"1d43180\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNa elk gesprek krijg je een gestructureerd rapport, opgebouwd rond het gedragsmodel achter de training. Met persoonlijke tips zet je gericht je volgende stap in het helder en menselijk brengen van slecht nieuws. Op teamniveau zie je hoe de groep zich ontwikkelt: welke gesprekken managers nog uitstellen, waar ze de boodschap al duidelijker brengen en hoeveel de skill-score over de tijd is gegroeid. Zo baseer je je op wat er echt gebeurt, niet op een gevoel achteraf.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a32d6de elementor-position-left elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"a32d6de\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/skill-full.com\/wp-content\/uploads\/2026\/07\/checked-1.png\" class=\"attachment-full size-full wp-image-13762\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Halverwege duik je de diepte in!<\/h3><p class=\"elementor-image-box-description\">Oefenen met de avatar is de helft van het verhaal. Precies in het midden van het traject stap je uit de simulatie en kijk je samen met de trainer terug: waar bracht je het helder, waar verzachtte je toch en wat wil je de volgende keer anders doen? Die menselijke reflectie boven op het vele oefenen met AI is wat deze training onderscheidt.\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cb89730 e-con-full e-flex e-con e-child\" data-id=\"cb89730\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f9e495 elementor-widget elementor-widget-html\" data-id=\"7f9e495\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n  :root {\n    --ink:        #16150F;\n    --ink-soft:   #54534B;\n    --ink-faint:  #8C8B82;\n    --green:      #54B030;\n    --green-700:  #3C8420;\n    --green-tint: #EDF7E8;\n    --green-line: #B8E0A8;\n    --purple:     #7B5EA7;\n    --line-soft:  #EFEDE4;\n    --cream-2:    #F0EEE4;\n    --r:          10px;\n    --r-lg:       16px;\n    --font-display: 'Poppins', system-ui, sans-serif;\n    --font-body:    'Figtree', system-ui, sans-serif;\n  }\n  .rubric {\n    background: #fff;\n    border: 1px solid var(--line-soft);\n    border-radius: var(--r-lg);\n    box-shadow: 0 4px 24px rgba(22,21,15,.08);\n    overflow: hidden;\n    max-width: 480px;\n    font-family: var(--font-body);\n  }\n  .rubric__bar { background: var(--ink); color: #fff; padding: 16px 22px; display: flex; align-items: center; gap: 11px; }\n  .rubric__bar .rdots { display: flex; gap: 6px; }\n  .rubric__bar .rdots i { width: 10px; height: 10px; border-radius: 50%; background: rgba(255,255,255,.22); display: block; }\n  .rubric__bar .ttl { font-family: var(--font-display); font-weight: 600; font-size: 13.5px; margin-left: 4px; }\n  .rubric__bar .dur { margin-left: auto; font-size: 11.5px; color: rgba(255,255,255,.55); }\n  .rubric__body { padding: clamp(20px, 3vw, 28px); }\n  .rubric__overview { font-size: 14px; color: var(--ink-soft); line-height: 1.55; padding-bottom: 16px; border-bottom: 1px solid var(--line-soft); }\n  .rubric__overview b { font-family: var(--font-display); color: var(--ink); font-weight: 600; }\n  .rrow { padding: 15px 0; border-bottom: 1px solid var(--line-soft); }\n  .rrow__top { display: flex; align-items: center; gap: 10px; }\n  .rdot { width: 11px; height: 11px; border-radius: 50%; flex: none; }\n  .rdot--g { background: var(--green); }\n  .rdot--p { background: var(--purple); }\n  .rrow__name { font-family: var(--font-display); font-weight: 700; font-size: 16px; }\n  .rstars { margin-left: auto; display: inline-flex; gap: 2px; font-size: 15px; }\n  .rstars .on { color: var(--green); }\n  .rstars .off { color: var(--line-soft); }\n  .rdelta { font-family: var(--font-display); font-weight: 700; font-size: 11px; color: var(--green-700); background: var(--green-tint); border-radius: 999px; padding: 2px 8px; }\n  .rdelta--flat { color: var(--ink-faint); background: var(--cream-2); }\n  .rrow__fb { font-size: 13.5px; color: var(--ink-soft); margin-top: 7px; line-height: 1.45; }\n  .rubric__levelup { margin-top: 16px; background: var(--green-tint); border: 1px solid var(--green-line); border-radius: var(--r); padding: 14px 16px; display: flex; gap: 12px; align-items: flex-start; }\n  .rubric__levelup .lu-ic { width: 28px; height: 28px; border-radius: 9px; flex: none; background: var(--green); color: #fff; display: grid; place-items: center; }\n  .rubric__levelup .lu-ic svg { width: 16px; height: 16px; }\n  .rubric__levelup b { font-family: var(--font-display); font-size: 12px; text-transform: uppercase; letter-spacing: .05em; color: var(--green-700); display: block; margin-bottom: 4px; }\n  .rubric__levelup p { font-size: 13.5px; color: var(--ink-soft); line-height: 1.45; }\n  .rubric__levelup em { font-style: italic; color: var(--ink); }\n<\/style>\n\n<div class=\"rubric\">\n  <div class=\"rubric__bar\">\n    <span class=\"rdots\"><i><\/i><i><\/i><i><\/i><\/span>\n    <span class=\"ttl\">Gespreksrapport \u00b7 Slecht-nieuwsgesprek<\/span>\n    <span class=\"dur\">02:28<\/span>\n  <\/div>\n  <div class=\"rubric__body\">\n    <p class=\"rubric__overview\">Je brengt het nieuws <b>duidelijker<\/b> en blijft rustiger bij de emotie die erop volgt. Sterker dan je vorige gesprek op ruimte geven aan de reactie. De volgende stap: het gesprek nog zorgvuldiger afronden met een helder vervolg.<\/p>\n\n    <div class=\"rrow\">\n      <div class=\"rrow__top\">\n        <span class=\"rdot rdot--g\"><\/span>\n        <span class=\"rrow__name\">Duidelijk brengen<\/span>\n        <span class=\"rstars\"><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"off\">\u2605<\/span><\/span>\n        <span class=\"rdelta\">+1<\/span>\n      <\/div>\n      <p class=\"rrow__fb\">Je komt sneller tot de kern, zonder eromheen te draaien.<\/p>\n    <\/div>\n\n    <div class=\"rrow\">\n      <div class=\"rrow__top\">\n        <span class=\"rdot rdot--p\"><\/span>\n        <span class=\"rrow__name\">Ruimte geven aan emotie<\/span>\n        <span class=\"rstars\"><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"off\">\u2605<\/span><span class=\"off\">\u2605<\/span><\/span>\n        <span class=\"rdelta\">+1<\/span>\n      <\/div>\n      <p class=\"rrow__fb\">Je laat de reactie er zijn, in plaats van 'm weg te praten.<\/p>\n    <\/div>\n\n    <div class=\"rrow\">\n      <div class=\"rrow__top\">\n        <span class=\"rdot rdot--g\"><\/span>\n        <span class=\"rrow__name\">Niet verzachten<\/span>\n        <span class=\"rstars\"><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"off\">\u2605<\/span><\/span>\n        <span class=\"rdelta rdelta--flat\">=<\/span>\n      <\/div>\n      <p class=\"rrow__fb\">Je blijft eerlijk en duidelijk, ook als het ongemakkelijk wordt.<\/p>\n    <\/div>\n\n    <div class=\"rrow\">\n      <div class=\"rrow__top\">\n        <span class=\"rdot rdot--p\"><\/span>\n        <span class=\"rrow__name\">Zorgvuldig afronden<\/span>\n        <span class=\"rstars\"><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"on\">\u2605<\/span><span class=\"off\">\u2605<\/span><span class=\"off\">\u2605<\/span><\/span>\n        <span class=\"rdelta\">+1<\/span>\n      <\/div>\n      <p class=\"rrow__fb\">Je sluit af met een helder vervolg, zodat de ander houvast heeft.<\/p>\n    <\/div>\n\n    <div class=\"rubric__levelup\">\n      <span class=\"lu-ic\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.4\"><path d=\"M12 5v14M5 12h14\"\/><\/svg><\/span>\n      <div>\n        <b>Level Up \u00b7 Zorgvuldig afronden<\/b>\n        <p>Sluit af met een concreet vervolg. Bijvoorbeeld: <em>\"Ik snap dat er veel op je afkomt. Laten we afspreken dat we morgen rustig de vervolgstappen doornemen.\"<\/em><\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dfc64dd e-flex e-con-boxed e-con e-parent\" data-id=\"dfc64dd\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-172203f elementor-widget elementor-widget-spacer\" data-id=\"172203f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cb1fbbe e-flex e-con-boxed e-con e-parent\" data-id=\"cb1fbbe\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed79e6c elementor-widget elementor-widget-spacer\" data-id=\"ed79e6c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80f8141 elementor-widget elementor-widget-text-editor\" data-id=\"80f8141\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Zet het in voor je team<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f444a86 e-con-full e-flex e-con e-child\" data-id=\"f444a86\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1f09c94 e-con-full e-transform e-flex e-con e-child\" data-id=\"1f09c94\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e36f251 elementor-widget elementor-widget-text-editor\" data-id=\"e36f251\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tLeer meer, boek een demo\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18baeff elementor-widget elementor-widget-text-editor\" data-id=\"18baeff\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIn een korte demo laten we zien wat deze training uniek maakt en wat jouw organisatie ervan kan verwachten. Juist de combinatie van TALKS met deze gesprekstechnieken maakt leren volgbaar, met een ROI die beklijft.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d515b1 elementor-widget elementor-widget-button\" data-id=\"9d515b1\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/skill-full.com\/nl\/demo-pagina-voor-onze-producten-skillfull\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Vraag een demo aan<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0966275 e-con-full e-transform e-flex e-con e-child\" data-id=\"0966275\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05d1828 elementor-widget elementor-widget-text-editor\" data-id=\"05d1828\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIedere situatie is uniek\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a34b82 elementor-widget elementor-widget-text-editor\" data-id=\"3a34b82\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tLiever eerst even overleggen? Vertel welke zware gesprekken bij jullie het vaakst voorkomen, dan denken we mee over de scenario&#8217;s, de uitrol en de toepassingen. Zo weet je of het past voordat we starten, zodat opschalen daarna soepel en logisch verloopt.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dd00a3 elementor-widget elementor-widget-button\" data-id=\"2dd00a3\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/skill-full.com\/nl\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Neem contact op<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-648fe00 e-flex e-con-boxed e-con e-parent\" data-id=\"648fe00\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c26c166 elementor-widget elementor-widget-spacer\" data-id=\"c26c166\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff5712c e-flex e-con-boxed e-con e-parent\" data-id=\"ff5712c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c698f6 elementor-widget elementor-widget-spacer\" data-id=\"5c698f6\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-477ab3a e-flex e-con-boxed e-con e-parent\" data-id=\"477ab3a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-921bc9b e-con-full e-flex e-con e-child\" data-id=\"921bc9b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d6ac5f elementor-widget elementor-widget-heading\" data-id=\"8d6ac5f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Misschien twijfel je nog?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db890fb elementor-widget elementor-widget-text-editor\" data-id=\"db890fb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Voor wie dit voor een team of organisatie overweegt, \u00e9n voor wie zelf wil oefenen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-300b72d e-con-full e-flex e-con e-child\" data-id=\"300b72d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27fc610 elementor-widget elementor-widget-n-accordion\" data-id=\"27fc610\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4190\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-4190\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Kunnen we oefenscenario's richten op onze eigen situaties? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4190\" class=\"elementor-element elementor-element-3ce7483 e-con-full e-flex e-con e-child\" data-id=\"3ce7483\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8d8050 elementor-widget elementor-widget-text-editor\" data-id=\"d8d8050\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tJa. De training start bij de gesprekken die bij jullie spelen. Van een niet-verlengd contract tot een reorganisatie of een afwijzing. Jennifer bouwt de oefening daaromheen, zodat managers trainen op de situaties die ze echt tegenkomen.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4191\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4191\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Reageert de avatar ook echt als een medewerker die het niet ziet aankomen? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4191\" class=\"elementor-element elementor-element-0dfe947 e-con-full e-flex e-con e-child\" data-id=\"0dfe947\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a336f5 elementor-widget elementor-widget-text-editor\" data-id=\"4a336f5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tJa. De avatar kan boos worden, stilvallen, ontkennen of gaan onderhandelen. Net als in het echt. Zo oefenen managers om helder en rustig te blijven, wat de reactie ook is.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4192\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4192\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Helpt dit ook bij ontslag- of reorganisatiegesprekken? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4192\" class=\"elementor-element elementor-element-4bc6f53 e-con-full e-flex e-con e-child\" data-id=\"4bc6f53\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4ffc3c elementor-widget elementor-widget-text-editor\" data-id=\"d4ffc3c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDe training richt zich op het gesprek zelf: duidelijk brengen, ruimte geven aan de emotie en zorgvuldig afronden. Dat is de basis onder elk zwaar gesprek. Voor de juridische kant van een ontslag verwijzen we naar je eigen HR- of arbeidsrechtelijke ondersteuning.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4193\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4193\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Wat voegt de coach toe naast het oefenen met TALKS? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4193\" class=\"elementor-element elementor-element-acd01a9 e-con-full e-flex e-con e-child\" data-id=\"acd01a9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e7e93d elementor-widget elementor-widget-text-editor\" data-id=\"8e7e93d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tZware gesprekken vragen om reflectie, niet alleen herhaling. De coach helpt managers kijken naar de keuzes die ze maakten: waar bleven ze helder, waar verzachtten ze, hoe gingen ze om met de emotie. De avatar traint de vaardigheid, de coach verdiept het.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4194\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4194\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Kunnen we dit uitrollen over meerdere teams en in verschillende talen? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4194\" class=\"elementor-element elementor-element-03a3c20 e-con-full e-flex e-con e-child\" data-id=\"03a3c20\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81cd487 elementor-widget elementor-widget-text-editor\" data-id=\"81cd487\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tJa. Je kunt de training inzetten voor \u00e9\u00e9n team of voor de hele organisatie, in meerdere talen, met inzicht op groepsniveau. Zo zie je waar managers al steviger worden en waar het nog aandacht vraagt.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4195\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4195\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Zien wij als organisatie wat er geoefend wordt? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4195\" class=\"elementor-element elementor-element-7560697 e-con-full e-flex e-con e-child\" data-id=\"7560697\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-429015f elementor-widget elementor-widget-text-editor\" data-id=\"429015f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tOp groepsniveau krijg je inzicht in hoeveel scenario&#8217;s zijn doorlopen, hoe vaak er geoefend wordt en welke situaties het vaakst terugkomen, plus leerdata zoals skill-score en ontwikkeling over tijd. Geen vaag gevoel achteraf, maar een beeld van waar je team groeit.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7548e88 elementor-widget elementor-widget-spacer\" data-id=\"7548e88\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a7a5180 e-flex e-con-boxed e-con e-parent\" data-id=\"a7a5180\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aec5c87 elementor-widget elementor-widget-spacer\" data-id=\"aec5c87\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72dcfc2 e-flex e-con-boxed e-con e-parent\" data-id=\"72dcfc2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f773b7c elementor-widget elementor-widget-spacer\" data-id=\"f773b7c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d196ce8 e-con-full e-flex e-con e-child\" data-id=\"d196ce8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e7f098 elementor-widget elementor-widget-text-editor\" data-id=\"5e7f098\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Welke gesprekken stelt je team uit?<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a501b2 elementor-widget elementor-widget-text-editor\" data-id=\"2a501b2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tEen slechtnieuwsgesprek voeren is er \u00e9\u00e9n van vele. Bekijk hieronder andere uitdagingen die je kunt oefenen met SkillFull.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53d86d1 e-con-full e-flex e-con e-child\" data-id=\"53d86d1\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ccb79d4 e-con-full e-transform e-flex e-con e-child\" data-id=\"ccb79d4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7adfbfa elementor-widget elementor-widget-text-editor\" data-id=\"7adfbfa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tGESPREK OPENEN &#038; RICHTING GEVEN\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3719709 elementor-widget elementor-widget-text-editor\" data-id=\"3719709\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Een gesprek professioneel openen en richting geven\n<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c321801 elementor-widget elementor-widget-text-editor\" data-id=\"c321801\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Een gesprek goed openen en het doel duidelijk neerzetten. Oefen hoe je met regie start en de ander meeneemt, zonder te blijven hangen in algemeenheden.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6a166c elementor-widget elementor-widget-button\" data-id=\"f6a166c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/skill-full.com\/nl\/gesprekstrainingen\/gesprekstechnieken-oefenen\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Lees meer<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52368eb e-con-full e-transform e-flex e-con e-child\" data-id=\"52368eb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8376ee elementor-widget elementor-widget-text-editor\" data-id=\"d8376ee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSAMENWERKEN BIJ SPANNING OF VERSCHIL\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f183d4a elementor-widget elementor-widget-text-editor\" data-id=\"f183d4a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>De-escaleren als een overleg persoonlijk wordt\n<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a5d381 elementor-widget elementor-widget-text-editor\" data-id=\"0a5d381\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tEen overleg dat omslaat van inhoud naar irritatie. Oefen hoe je rustig blijft, de spanning eruit haalt en het gesprek terugbrengt naar waar het over gaat.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c17cf5 elementor-widget elementor-widget-button\" data-id=\"8c17cf5\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/skill-full.com\/nl\/gesprekstrainingen\/de-escaleren\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Lees meer<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1415017 e-con-full e-transform e-flex e-con e-child\" data-id=\"1415017\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.05,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c27742 elementor-widget elementor-widget-text-editor\" data-id=\"9c27742\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSAMENWERKEN BIJ SPANNING OF VERSCHIL\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18af1b4 elementor-widget elementor-widget-text-editor\" data-id=\"18af1b4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Samenwerken als communicatiestijlen botsen\n<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1807b35 elementor-widget elementor-widget-text-editor\" data-id=\"1807b35\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDe \u00e9\u00e9n is direct, de ander wil eerst de details. Oefen hoe je verschillen in stijl herkent en overbrugt, zodat samenwerken soepel gaat in plaats van stroef.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d493157 elementor-widget elementor-widget-button\" data-id=\"d493157\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/skill-full.com\/nl\/gesprekstrainingen\/communicatiestijlen\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Lees meer<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-715e491 e-flex e-con-boxed e-con e-parent\" data-id=\"715e491\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ab8bd2 elementor-widget elementor-widget-spacer\" data-id=\"2ab8bd2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Een slechtnieuwsgesprek voeren: duidelijk brengen, ruimte geven, zorgvuldig afronden Slecht nieuws brengen aan iemand die het niet ziet aankomen. Het is een gesprek dat je het liefst uitstelt of verzacht, maar juist uitstellen en eromheen draaien maakt het pijnlijker. Leer hoe je het helder en menselijk brengt, met ruimte voor de emotie die erop volgt. [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":13783,"menu_order":36,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-14236","page","type-page","status-publish","hentry"],"focus_keyword":"","_links":{"self":[{"href":"https:\/\/skill-full.com\/nl\/wp-json\/wp\/v2\/pages\/14236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skill-full.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/skill-full.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/skill-full.com\/nl\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/skill-full.com\/nl\/wp-json\/wp\/v2\/comments?post=14236"}],"version-history":[{"count":11,"href":"https:\/\/skill-full.com\/nl\/wp-json\/wp\/v2\/pages\/14236\/revisions"}],"predecessor-version":[{"id":14329,"href":"https:\/\/skill-full.com\/nl\/wp-json\/wp\/v2\/pages\/14236\/revisions\/14329"}],"up":[{"embeddable":true,"href":"https:\/\/skill-full.com\/nl\/wp-json\/wp\/v2\/pages\/13783"}],"wp:attachment":[{"href":"https:\/\/skill-full.com\/nl\/wp-json\/wp\/v2\/media?parent=14236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}